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zenbook ux331un video_dxgkrnl_fatal_error BSOD

james_leetong
Star I
System: Zenbook 13 ux331un
Battery or AC: Both (Battery and AC)
Model: Zenbook 13 ux331un
Frequency of occurrence: Once a week
Reset OS: yes
Screenshot or video:
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Detailed description:
Getting a BSOD with the video_dxgkrnl_fatal_error in different state of work. From fresh power up to working at the middle of the day. I've done the dism and sfc proposed solution based on the previous responses.
Here's the link of the dump file. Please remove the blanks as I am not allowed to post links. https: //drive.google.com/file/d/1eNvm-SQ-SBkPj6cGXyGCp0Osn7a5WD9l/view?usp=sharing
11 REPLIES 11

james_leetong
Star I
i am still getting the BSOD even without the NVIDIA driver in the device manager.

RAJU_MSC_MATHEM
Zen Master I
james.leetong

i am still getting the BSOD even without the NVIDIA driver in the device manager.


View post
upload memory dump files to online storage, like Google drive or asus webstorage.
paste the shared link here.
I will analysis for root cause of BSOD crash.