02-27-2024 06:04 PM
I just got a new Zenbook for school and after a few days when i start up it just freezes, and after a few second just black screens. This happens more then 30 times until the laptop just crashes entirely. I tried fixing it by system reset, it worked for 2 days and the same problem reappeared. The only time i get it to work is when i start it up, hard restart and then it works normally. I really need to fix it soon.
02-28-2024 05:25 AM
"A new Zenbook for school" is very to determine what the problem is.
02-28-2024 04:29 PM
@AnarZolbayar
If the problem persists, I would suggest sending it to a repair center for further investigation.
The following is the contact information:
https://www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.