System: Windows 10
Battery or AC: AC
Description: Zenbook Pro Duo shuts down randomly
Model: Zenbook Pro Duo UX581GV
Frequency of Occurrence: Sometimes
Reset OS: Yes
Especially when gaming, the Zenbook Pro Duo just suddenly shuts down. It shouldn't be because of overheating. Sometimes it happens just a few minutes after a game has been started.
Anyone else have this problem? I've checked all my drivers and even tried downgrading some, but no change.
Zenbook Pro Duo shutting down suddenly
if you have cracked the games by patch , then some games might given shutdown problems.
enable high power performance mode in power settings,
keep your laptop always cool
buy laptop cooling pad with at least 3 fans can connect to usb port
RAJU.MSC.MATHEMATICSSure but in my case I know for sure it's asus software. And all my drivers are either from Asus for my particular model or coming directly from Microsoft. I'm not worried about not having proper drivers.
Darktears31 in some cases antivirus solutions will not work. I given general troubleshooting shoots o gave.
I don't have your model laptop, I have normal' laptop without turbo fan mode.
But I added more enhanced security measures to windows 10. I use driver's from nvidia, Intel generic drivers from official website. Asus does not provid latest drivers..
I think asus optimization drivers and it's file doesnot compatible with your running windows. Did you checked- windows event logs for troubleshooting shoots steps.
Some Times , if drivers get corruped or violates by kernel WHQL , then to prevent hardware damage, windows will automatically shutdowns, I seen many cases.
You must install 64bit signed drivers it's should pass the WHQL test.
All Device drivers like .DLL and .SYS, and .CAT three must be signed by driver manufacturer.
I don't have asus optimization software, but I can use all hotkeys functions