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Windows hello can not open cameras on my ZenBook UX433F

johnwnz
Star I
When I look in device manager I see 2 cameras are installed, both named USB2.0 HD IR UVC WebCam and both showing the same Location of 0000.0014.0000.005.000.000.000.000.000
I have uninstalled both cameras and the system keeps reinstalling both of them back. I have checked I have the current drivers installed.
Is the fact I have 2 of them installed the reason that Windows Hello can not open them when I try to login using facial recognition?
Any ideas on how to resolve this issue gratefully accepted
5 REPLIES 5

ASUS_Bot
Rising Star I
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