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White spot on laptop screen

XMarksTheSpot
Star III
System: Windows 11 Home SIngle Language
Battery or AC: Both
Model: UX425EA
Frequency of occurrence:
Reset OS: No
Screenshot or video:
img-6570.jpg
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Detailed description: I have been using this laptop for 4 months now. Today I have found a bright spot on the bottom of the screen and I am really confused how this happened because I have always taken good care of my laptop. As per what I seen on Google the cause of this issue is one of the reflectors on the LCD got dislocated and I'm suspecting it may be due to the fans on the laptop blowing and heating on the bottom screen bezel. In normal usage the spot is pretty much impossible to see since that's where the taskbar area usually is and I never notice it with the taskbar on.
Is there any solution to this without opening the laptop?
5 REPLIES 5

Blake_ASUS
Community Legend II
Hi there,
Can I have another picture of the spot with black background?
Thank you.

XMarksTheSpot
Star III
It's not visible on dark backgrounds
img-6576.jpg

Blake_ASUS
Community Legend II
Hi there,
Have you tried to clean the screen a little to double check?
Thank you.

XMarksTheSpot
Star III
Yes I tried cleaning gently and it doesn’t come off.