Blake_ASUSThe imprints are just the outlines of square keys on the keyboard and that too only in the left part of the screen. And these imprints appear only on black screens( like in off condition). The screen being gloss finish and highly reflective is not ready for giving me a pic. I hope you understand.
Would you mind to share a picture of the issue?
rodrigo.perezSometimes I keep it in my bag but that should also not cause the marks as notebooks are made for that. Most of the people buy notebooks (aka. ultrabooks) for the sake of commuting with it! The marks appear only in the left part of the screen for some unknown reasons.
This does occur occasionally as there is little to no clearance between the screen and keyboard when closed. That being said, are you simply closing the lid and leaving the laptop on a desk or table or are you placing it inside a laptop bag where it might get squeezed a bit?