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ux433fn with wifi intel ac 9560 error 10

AleeeKoi
Star II
System: window 10 pro (v. 2004)
Battery or AC: both
Model: ux433fn
Frequency of occurrence: every startup
========================
Detailed description:
Hello, I'm facing an issue with the wifi module. The hardware device stop working with an error 10.
Searching on the web I found a temporally solution: resetting bios setting on defaults. But on every new startup the problem return and the wifi stop to work.
Using the driver linked on the official asus page or update it to the last provided by intel doesn't resolves the problem.
Uninstalling wifi driver and reinstall it making a clean installation is not working too.
There are any solutiions?
Thank you
18 REPLIES 18

Blake_ASUS
Community Legend II
Hello AleeeKoi,
So...have you ever entered safe mode.....
would you want to reset the OS?
Thank you.

AleeeKoi
Star II
Blake_ASUS

Hello AleeeKoi,

So...have you ever entered safe mode.....

would you want to reset the OS?

Thank you.


View post
Blake, already entered in safe mode and already tried to make a clean installation of drivers without success.
Sometimes hardware stop working with code 10 an I need to reset bios to defaults to make it works again.
Reset OS not working too.

Blake_ASUS
Community Legend II
Hello AleeeKoi,
Please kindly send your device to service center.
Sorry for the inconvenience caused.
Thank you.

AleeeKoi
Star II
Blake_ASUS

Hello AleeeKoi,

Please kindly send your device to service center.

Sorry for the inconvenience caused.

Thank you.


View post
Blake, as I have already said, service center is not an option at now.
Anyway, my suspicions were well founded.. I have tried to reinstall bios firmware (the latest) but doesn't resolve.
So I have started to disabling devices from windows device manager and manually uninstall divers and then reinstall them (choosing latest from the asus page). I lost count how many configuration I have tried BUT.. now is working and restarting/shutting down windows doesn't make wifi not working.
So at now all devices are enabled and working with the last version (from asus) and in the windows bluetooth settings I have removed/uninstalled all devices associated in the past and turned off bluetooth too.
I really think this issue it's related to the bluetooth device/driver and the windows service. Blake can you tell me something about it? Are you in contact with windows for this problem?
I'll be back if this configuration will stop working again.
Thank you