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USB-c display will not display a picture from my zenbook 14 thunderbolt

Jonase0202
Star I
System: windows 10
Battery or AC:
Model: zenbook 14 ux435ea
Frequency of occurrence:
Reset OS:
Screenshot or video:
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Detailed description:I bought a new samsung smart monitor M7, with a usb-c input with a usb hub. The usb peripherals I connect are detected by the computer, and the computer charges. I get an error saying is the computer compatible with the displayport monitor? I have removed, re installed the drivers several times now. I have gone through the troubleshooting guide on asus website and nothing changes. I have checked the specifications of the computer and the usb-c thunderbolt is supposed to support displayport. Any suggestions?

Jonas
5 REPLIES 5

Blake_ASUS
Community Legend II
Hello Jonas,
Great! Glad that the issue was solved.
Thank you for the update.