cancel
Showing results for 
Search instead for 
Did you mean: 

UM431 erratic touchpad/numberpad

funkymonk
Star I
System: Windows 10
Battery or AC: Both
Model: UM431 Zenbook
Frequency of occurrence: Random
Reset OS: No
Screenshot or video:
========================
Detailed description:

Bought a brand new laptop from UK and brought it to Pak without using it.
Cant go back to claim warranty at this point of time.

Touchpad has been pain from day 1. It would randomly start skipping movement. Usually removing my finger and placing it again resolves it.
Have been using Asus laptops for 5 years now. Never faced issue like this before .. Any solution where taking laptop back to UK isnt an option ?

Would really appreciate any help provided.
Thanks
1 REPLY 1

Blake_ASUS
Community Legend II
Hello funkymonk,
May you help to check if your BIOS and touchpad driver are up to date?
ZenBook 14 UM431|For Home|Laptops |ASUS Global
Thank you.