Static/Whining Noise Coming From New Zenbook?

[pacificsurf]

You have to turn your volume way up, but theres a staticy/grinding noise that can be  heard from normal distance, whenever Im loading or opening something, like when its working or thinking. But its an SSD I have, not a HDD.

 https://www.youtube.com/watch?v=r8UWzGn4TO4

Brand new Asus Zenbook 14x 12th gen UX5400ZB

Any ideas what that is?

[Jiaszzz_ASUS]

Hello, pacificsurf  and thank you for reaching out.

Apart from the sound of the video, may I ask if you have any other abnormalities while using it? For example, freezing, cannot be turned on, or crashes when opening a specific application.

If you have any concern, it is recommended that you consult the retailer first because you just bought it.

Thank you.

[pacificsurf]

Nothing major like that but it has been laggy a bit, and some occasional Mouse freezing jumping, taskbar turned black and disappeared then reappeared. Not often or major but just strange for a brand new laptop that should be super fast.

But yes I'm going to go ahead and return it anyways to Best Buy where I bought it from

[ZenBot]

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