blake_ASUS posted on 2019/10/3 21:37 Hello mostmentalmind, Was there any modification or update before the issue happened? Have you locke ...Hi blake_ASUS thanks for responding yes there was multiple updates for win 10 well I don't know much about the function key. I appreciate it if you explain its impact on the screenpad. I tried to reinstall it , but I wasn't able to download it again from the store.
mostmentalmind posted on 2019/10/5 17:21 Hi blake_ASUS thanks for responding yes there was multiple updates for win 10Hello mostmentalmind, If you happened to press FN+ESC then your Fn keys might be locked. There is a small light indicator on you Fn key. If your Fn keys are locked, then you can't just press single function key. For F6 you need to press Fn+F6. Let me know if it works. To reinstall drivers, please kindly refer to official support page. https://www.asus.com/Laptops/ASUS-ZenBook-Pro-14-UX480FD/HelpDesk_Download/ Thank you.