ASUS - ZenTalk

potatosubwoofer · ‎10-23-2022

Zenbook Duo Ux482EG
After disabling track pad using the keyboard and then using three finger tap on the screenpad plus the trackpad becomes enabled again when it should remain disabled. This is annoying in situations when you need the trackpad to remain disabled but when using the on-screen touchpad for navigation

Falcon_ASUS · ‎10-25-2022

potatosubwoofer
Zenbook Duo Ux482EG
After disabling track pad using the keyboard and then using three finger tap on the screenpad plus the trackpad becomes enabled again when it should remain disabled. This is annoying in situations when you need the trackpad to remain disabled but when using the on-screen touchpad for navigation

Screenpad plus touch pad re-enables the track pad

@potatosubwoofer
Could you please provide me with the operation video for confirmation by the relevant unit?
Sorry for any inconvenience it may be caused.

potatosubwoofer · ‎11-04-2022

Please see the attached video. The trackpad is disabled and then when the screenpad touchpad is enabled then the trackpad is enabled also. I would expect the trackpad (physical one) to remain disabled and only the touch screen pad to be functioning.

Falcon_ASUS · ‎11-07-2022

potatosubwoofer
https://us.v-cdn.net/6031231/uploads/DWIM6MEMPDFV/trackpad-bug.mp4
Please see the attached video. The trackpad is disabled and then when the screenpad touchpad is enabled then the trackpad is enabled also. I would expect the trackpad (physical one) to remain disabled and only the touch screen pad to be functioning.

View post

@potatosubwoofer
Since the video you provided is not clear, can you provide it again?
Also, have you updated your BIOS and system version to the latest?
Sorry for any inconvenience it may be caused.

potatosubwoofer · ‎11-10-2022

`Yes BIOS, OS and MyAsus are latest version.
What is happening in the video:
1) Trackpad is disabled with keyboard button (F6)
2) Trackpad is shown to be disabled
3) Three finger touch is used to switch Screenpad Plus to Touchpad
4) Trackpad is shown to be re-enabled when it should still be disabled
Please let me know if this is still unclear.