System: Windows 10 Battery or AC: AC Description: ScreenPad disables when logged in as a domain account but functions when in a local account Model: UX550GE-XB74T Frequency of Occurrence: Always Reset OS: Yes
I just bought a UX550GE-XB74T for work, and upon joining it to my domain, the ScreenPad stopped functioning. It shows disabled and cannot be enabled at all.
If I log back into a local account, the ScreenPad functions normally. I spoke to ASUS tech support but they were unable to assist. I am the domain administrator for my domain, and I suspect it could be related to a domain setting, possibly in the GPOs, but I can't think of what. It's not like ScreenPad existed for a long time for it to have its own unique setting in the GPOs, I can't seem to find anything that would disable the software from running.
May I know your
1.Windows OS verison (1809/1903)
3. Asus ScreenPad Display Driver verison
4. ASUS Precision Touchpad (ScreenPad) verison
5. Screenpad toolbar version
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