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Screenpad black after 2.0 upd

skovskellet
Star I
System: Windows 10
Battery or AC: AC
Description: Features gone after 2.0 update
Model: UX480FD
Frequency of Occurrence: Always
Reset OS: No

After updating to 2.0 all features are gone from touchpad. On F6 you can only choose enable/disable touchpad. Can I install drivers or something else to fix this issue? Thanks
1 REPLY 1

Blake_ASUS
Community Legend II
Hello skovskellet, May I know did you complete the upgrade process? Please refer to the upgrade SOP https://www.asus.com/support/FAQ/1041695/ Have you ever install your own OS? If you are still using factory OS, please try to run the upgrade tool again. If the issue continued, may you provide a screenshot of your device manager? Thank you very much.