Srabon_zen
- System: Windows 11 Home
- Battery or AC: AC
- Model: UX325EA
- Frequency of occurrence: Constant
- Reset OS: Yes
- Screenshot or video:
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Detailed description：
Hello, I am having Issues with charging my UX325EA (11th Gen i5). Today, I successfully charged it to 100%, disconnected the adapter and normally used the laptop. Battery dropped to 75% and then the laptop shut down. I tried turning it on, but it won't happen without plugging in the adapter. With adapter in, laptop works, but it doesn't charge (Battery status: 75% available (plugged in). When I disconnect adapter, it shuts down immediately. I have latest Windows 11 Home and BIOS updates. Troubleshooters and MyAsus app do not detect any problems. MyAsus app prompted me having a driver issues. I tried reinstalling battery driver, nothing happened...
Any proper solution, please?
Plugged in but battery is not charging on UX325EA, shut down instantly whilst disconnecting the CORD
I am not working for Asus, i use an Asus laptop but a different model.
method 1
Go to device manager, and uninstall battery-related drivers, restart windows
method 2
If you installed any battery-related software, please uninstall it from the Microsoft store and from the control panel -programs and features options. restart windows.
method 3 doing this step should be very careful, sometimes laptop won't boot power-on
let battery power completely drains, and disconnect all external devices from a laptop, including chargers.
Press and hold the power button 120 seconds and the release button. connect charger let charge for 30 minutes, power on the laptop
method 4
Check the ac adapter from asus authorised service center
