System: Windows 10 Battery or AC: Battery Description: Laptop overheats when on battery and I close the lid (sleep mode) Model: Zenbook pro 14 ux480 Frequency of Occurrence: Sometimes Reset OS: No
Hello! My new Zenbook pro 14 overheats when I close the lid and goes to sleep mode. This happens 50% of the times when the pc is on battery and sometimes drains the battery. What could be the cause? Any hint to solve this? Thanks in advance.
Your laptop intel processor is vulnerable , so you need to flash intel ME firmware 22.214.171.12422 in format of .bin file to the intel i7 8550U processor. This firmware ""intel ME firmware 126.96.36.19922"" is not available in asus support site , So contact asus support site or service center.