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Overheating when I close the lid (sleep mode) on battery

System: Windows 10
Battery or AC: Battery
Description: Laptop overheats when on battery and I close the lid (sleep mode)
Model: Zenbook pro 14 ux480
Frequency of Occurrence: Sometimes
Reset OS: No

Hello! My new Zenbook pro 14 overheats when I close the lid and goes to sleep mode. This happens 50% of the times when the pc is on battery and sometimes drains the battery. What could be the cause? Any hint to solve this? Thanks in advance.
30 REPLIES 30

Blake_ASUS
Community Legend II
Hello france.dicapua, May you try to find out more about what happened? Like was there any program working in the background and so on.. Thank you.

darktears31
Star II
Oh guess what another sleeping problem issue with a different hw.
@france.dicapua could you try to go into services (type that in the search of the start) and try to disable all the Asus services (by choosing disabled on the startup type). Then test if you have sleep issues. Of course, you'll lose some functionalities but don't be worried you can turn the services back on by selecting "Automatic" as a startup type. But at least we can see if Asus services are the culprit.

RAJU_MSC_MATHEM
Zen Master I
** when I close the lid and goes to sleep mode. **.
This might be happened. Changes are made in power settings.
I give settings afterwards, make the chnages in powersettings AS SHOWN IN PICTURE
JK6PKIQIMLOO.jpg

randybirk
Star I
I have this same issue and I don't think that changing settings is really a 'fix'. When will ASUS address this defect?