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Numberpad won't light up (UX325E)

Star I
System: Window 10
Battery or AC: Both
Model: UX325E
Frequency of occurrence: Always
Reset OS:
Screenshot or video: video attached
Detailed description: Just get my Zenbook UX325E today, but the numberpad backlight won't light up even I had press the icon on the touch pad. It can function as a numpad to input number by pressing according to the protector stick on the touch pad, but the backlight just won't light up. Numberpad is the main feature I choose this Zenbook, kind of disappointed and sad that it is not functioning as it should.


Community Legend II
Hi there,
Would you mind to take off that cover?
Thank you.