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No numpad on my UX425EA, Please Help!

carlstoryb
Star I
System: Windows 10
Battery or AC: Both
Model: UX425EA-KI462T
Frequency of occurrence: Permanent
Reset OS: No
Screenshot or video: N/A
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Detailed description:
UX425EA
I recently bought UX425 on ASUS official website. I have just received it earlier today. I bought UX425 since this laptop fits my needs and I really like the dedicated numpad button feature on the trackpad. However, mine does not have the numpad button on the trackpad. The other problem is that there is no Type-C to 3.5mm Jack included in the box.
Question:
What should I do if I really want the model which includes numpad feature?
Does this laptop really come with any other accessories apart from power unit?
1 REPLY 1

Blake_ASUS
Community Legend II
Hi there,
For both questions, you would need to contact the shop or retailer.
There are 2 different version for UX425EA touchpad, and the bundled accessories varies in different sales channels.
Thank you.