System: Windows 10 Battery or AC: Both Model: UX425EA-KI462T Frequency of occurrence: Permanent Reset OS: No Screenshot or video: N/A ======================== Detailed description： UX425EA I recently bought UX425 on ASUS official website. I have just received it earlier today. I bought UX425 since this laptop fits my needs and I really like the dedicated numpad button feature on the trackpad. However, mine does not have the numpad button on the trackpad. The other problem is that there is no Type-C to 3.5mm Jack included in the box. Question: What should I do if I really want the model which includes numpad feature? Does this laptop really come with any other accessories apart from power unit?
Hi there, For both questions, you would need to contact the shop or retailer. There are 2 different version for UX425EA touchpad, and the bundled accessories varies in different sales channels. Thank you.