System: windows 10 Home 64 Battery or AC: both Model: UM433I Frequency of occurrence: constant Reset OS: no Screenshot or video: n/a ======================== Detailed description: Regardless of the CPU usage (e.g. 5%-15%), the fan is running constantly and loudly. Even if I select the whisper mode from MyAsus, there is no effect. The room temperature is moderate (no more than 22-23C) and I am running only browsers, mail and office programs. There was a stop of the fan for c. 5-10 seconds and they it is back on. I bought the zenbook a few days ago and I think I have the latest BIOS (301) as of Oct 2020 and I have not changed any options there. Please help, as the fan noise is really disturbing my work!!!😕 Thank you in advance.
I think I found a solution - a local service guy suggested that I update the BIOS from the BIOS with the EZ Flash utility (and a flash drive) and not from Windows. This immediately stopped the fan and now everything seems normal.