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I have had the Zenbook Duo 481 for 2 years, but it recently started freezing,..why?

Toofine
Star I
The Zenbook Duo gives me a blue-green several times an hour. Asus, how will you fix this issue?

4 REPLIES 4

aau_aau
Rising Star II
both screens or just one screen?

Toofine
Star I
The main screen only. This causes the machine to, of course, restart automatically--- or, I have to start it manually.

aau_aau
Rising Star II
have you tried reinstalling windows from scratch,
the myasus software is bugged and provides outdated drivers

Falcon_ASUS
Moderator
Moderator
Toofine

The Zenbook Duo gives me a blue-green several times an hour. Asus, how will you fix this issue?


I have had the Zenbook Duo 481 for 2 years, but it recently started freezing,..why?
@Toofine
Please refer to the following FAQ for troubleshooting.
[Notebook/Desktop/AIO] Troubleshooting - How to fix Blue Screen Errors in Windows (BSOD) | Official ...Sorry for any inconvenience it may be caused.