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Help with Asus Zenbook UX434FAC Fan Noise

laptoptitan
Star I
System: UX434FAC
Battery or AC: Both
Model: UX434FAC-A6064T
Frequency of occurrence: Constant
Reset OS: Has restored the operating system
Screenshot or video:
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Detailed description:
I have a 1-year-old Asus UX434FAC Zenbook whose fan will simply not quit. It is always going at 100% speed (around 7700 RPM) no matter what I am doing (browsing the internet, writing in Word, gaming, etc.), and it has driven me absolutely insane with how loud it is. There is no undue stress on the CPU according to the Task Manager, software plugins like SpeedFan do not allow me to change the speed of the fan at all, there is no BIOS option to regulate fan speed although it does list the CPU temp at around 40 degrees C, and changing power settings (e.g. restricting power to the CPU) does nothing to stop it.
I even got a new fan installed and it is still way louder than it should be. I've cleaned out the insides and the vents too, but nothing seems to make a difference. Does anyone have any idea what I can do?
3 REPLIES 3

Blake_ASUS
Community Legend II
Hello laptoptitan,
Please kindly send your device to service center for further examination.
Thank you.

laptoptitan
Star I
Blake_ASUS

Hello laptoptitan,

Please kindly send your device to service center for further examination.

Thank you.


View post
I sent it to an Asus service center. Because of the situation of the Covid Virus, it may take a long time

Blake_ASUS
Community Legend II
Hello laptoptitan,
I'm really sorry about this.
We are trying our best to fulfill our service during this period.
If there is any other issue, or anything I can help, please let me know.
Thank you.