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Gerry Gardner My question is why does it say in My Asus that i am not connected to the internet

System: Windows 10 and windows 11
Battery or AC: AC:
Model: ux371
Frequency of occurrence: constant
Reset OS: have tried using win 10 and win 11
Screenshot or video: screenshot
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Detailed description:
7 REPLIES 7

RAJU_MSC_MATHEM
Zen Master I
gerrygardner1958
  1. System: Windows 10 and windows 11
  2. Battery or AC: AC:
  3. Model: ux371
  4. Frequency of occurrence: constant
  5. Reset OS: have tried using win 10 and win 11
  6. Screenshot or video: screenshot

========================

Detailed description:


Gerry Gardner My question is why does it say in My Asus that i am not connected to the internet
allow my asus application in windows firewall or another firewall application

Thanks, I have looked at that already and found 3 entries for Asus all are enabled for access to the internet.
And the fourth entry for MyAsus enabled in/out/bound.

Blake_ASUS
Community Legend II
Hello Gerry,
May I have the screenshot?
And the issue happen under Win10 or Win11?
Thank you.

asus-offline.png
This is windows 11 the same thing with windows 10