Camera not detected in the Device setting list + Microphone out

[SENTI]

System: 64
Battery or AC:
Model: zenbook 3 i5 UX390UA
Frequency of occurrence: permanent
Reset OS:
Screenshot or video:
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Detailed description：
Hi, I need help please with Microphone and Camera. Camera not detected on Device setting list and microphone is off. When i use external microphone, it's working. But the embedded mic is not.
Help please

[Blake_ASUS]

Hello SENTi,
Was there any update or modification before the issue occurred?
Please kindly send your device to service center for further examination.
Thank you.