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Bad camera quality zenbook 14

syntpowder
Star I
Zenbook camera bad quality

I recently bought Asus Zenbook 14X UP5401EA-KN105W which is quite expensive and its camera quality is worse than Asus Vivobooks which I see in shops which are much cheaper.
It's like it's 360p resolution, even though the camera is defined as 720p.
Windows 11, last drivers, asus technician didn't find any issue (or just waived me off). 
Can you direct me on what can be done?
I want it to serve me years, but the camera quality taints the experience 😞
2 REPLIES 2

Falcon_ASUS
Moderator
Moderator
syntpowder

Zenbook camera bad quality

I recently bought Asus Zenbook 14X UP5401EA-KN105W which is quite expensive and its camera quality is worse than Asus Vivobooks which I see in shops which are much cheaper.

It's like it's 360p resolution, even though the camera is defined as 720p.

Windows 11, last drivers, asus technician didn't find any issue (or just waived me off). 

Can you direct me on what can be done?

I want it to serve me years, but the camera quality taints the experience 😞


Bad camera quality zenbook 14
@syntpowder
Could you please provide the original photo file for me to confirm?
You can upload the file to the cloud storage, and provide the link to me.
Please also provide the following information:
1. Bios version
[Notebook] How to check the model name and BIOS version | Official Support | ASUS Global2. OS version
Which version of Windows operating system am I running?3. Camera driver version
Sorry for any inconvenience it may be caused. 

ASUS_Bot
Rising Star I
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