This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

Asus Zenbook 13.3 making clicking sound, getting hot

Vikdaddy
Star I
System: Windows 10, 64 bit
Battery or AC: Both
Model: ASUS Zenbook S UX393 13.3" Intel Core i7 Laptop
Frequency of occurrence: Constantly - every five seconds or so
Reset OS:
Screenshot or video:
========================
Detailed description:My laptop is a few days old. I have noticed today that it keeps making a clicking sounds every five seconds or so. Two sets of two feint clicks. I have also noticed the laptop getting hot and the fan doesn't seem to be turning on.
It's the same issue and sound as this: https://www.reddit.com/r/laptops/comments/in63vq/new_asus_zenbook_14_keeps_making_this_weird/
Please help.
3 REPLIES 3

Blake_ASUS
Community Legend II
Hello Vikdaddy,
May I have your BIOS version and may you help to check if it is up to date?
Thank you.

Vikdaddy
Star I
Hi. Updating the BIOS seems to be the first response, so I did this via the MyAsus app on my laptop. It is now American Megatrends Inc. UX393JA.302, 26/11/20.
I also did a hardware diagnostic via the MyAsus app and it states that I have a fan issue, and it is still making this sound and the fan isn't turning on.

Blake_ASUS
Community Legend II
Hello Vikdaddy,
Please kindly send the device to our service center to further examined the fan.
Sorry for the inconvenience caused.
Thank you.