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Late customer service

Matrix4782
Star I

I have the Asus Vivobook pro 15 oled,its battery is not working properly so I called the customer care and they arranged a technician,but i still haven't recieved the service yet and my warranty will also expire 2 days from now.What will I do if my warranty expires??Will I get some extended warranty days because of late service?

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

Falcon_ASUS
Moderator
Moderator

@Matrix4782
Please don't worry. If you have indeed reported the issue to the local customer service, our system will record the situation you reported. If your situation is more urgent, we also recommend that you report it to the local customer service again. We apologize for any inconvenience this may cause.

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1 REPLY 1

Falcon_ASUS
Moderator
Moderator

@Matrix4782
Please don't worry. If you have indeed reported the issue to the local customer service, our system will record the situation you reported. If your situation is more urgent, we also recommend that you report it to the local customer service again. We apologize for any inconvenience this may cause.