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HDR issue

3dmikee
Rising Star I
System: Win11
Battery or AC:
Model: vivobok 15 m513 ryzen
Frequency of occurrence: every time
Reset OS: no
Screenshot or video: https://www.youtube.com/watch?v=2z8c-84ZCvA (this guy showed on video same issue)
========================
Detailed description:All videos show crazy colors, some more or less. Rebooting helps temporarily until you use HDR again.
Steps to reproduce:
1. enable HDR
2. disable HDR. If not visible, turn on full screen mode or scroll up-down the page
Current driver versions:
1. AMD Radeon Graphics - 30.0.13044.3001
2. Vivobook UEFI - 10.1.2.312
Also AMD Graphic Control Panel Apllication wont start up.
jpg.jpg
d1-8d-d0-ba-d1-80-d0-b0-d0-bd-d0-b0-2022-06-28-144036.jpg
d1-8d-d0-ba-d1-80-d0-b0-d0-bd-d0-b0-2022-06-28-144222.jpg

78 REPLIES 78

gooshiebaidai
Star I
Any fixes for this yet? Mine has been boxed and labelled to go back but the courier hasn't turned up. Been waiting nearly a week to get this faulty product picked up for a refund.

3dmikee
Rising Star I
not fixed to this day, look at the highlights, it looks like after disabling HDR the laptop cannot return to normal screen mode, this problem has a solution only by installing two graphics drivers from asus and amd at the same time or uninstalling asus splendid driver, the manual and the driver download page do not say this, but it should work properly with any of these drivers, right? any idea?
p.s. clean install by ddu already tried, bug appear on any hdr supported player/browser
AMD Graphics Driver Version V30.0.13044.14002 2022/10/14 
MyASUS Splendid Version V5.0.0.298 2022/10/04 
ASUS System Control Interface v3.1.7.0 2022/10/11 
img-2449.jpg

Falcon_ASUS
Moderator
Moderator
3dmikee

not fixed to this day, look at the highlights, it looks like after disabling HDR the laptop cannot return to normal screen mode, this problem has a solution only by installing two graphics drivers from asus and amd at the same time or uninstalling asus splendid driver, the manual and the driver download page do not say this, but it should work properly with any of these drivers, right? any idea?

p.s. clean install by ddu already tried, bug appear on any hdr supported player/browser

AMD Graphics Driver Version V30.0.13044.14002 2022/10/14 

MyASUS Splendid Version V5.0.0.298 2022/10/04 

ASUS System Control Interface v3.1.7.0 2022/10/11 

img-2449.jpg


View post
@3dmikee
If the situation remains the same, according to what you described, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/. Sorry for any inconvenience it may be caused. 

ASUS_Bot
Rising Star II
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