cancel
Showing results for 
Search instead for 
Did you mean: 

HDR issue

3dmikee
Rising Star I
System: Win11
Battery or AC:
Model: vivobok 15 m513 ryzen
Frequency of occurrence: every time
Reset OS: no
Screenshot or video: https://www.youtube.com/watch?v=2z8c-84ZCvA (this guy showed on video same issue)
========================
Detailed description:All videos show crazy colors, some more or less. Rebooting helps temporarily until you use HDR again.
Steps to reproduce:
1. enable HDR
2. disable HDR. If not visible, turn on full screen mode or scroll up-down the page
Current driver versions:
1. AMD Radeon Graphics - 30.0.13044.3001
2. Vivobook UEFI - 10.1.2.312
Also AMD Graphic Control Panel Apllication wont start up.
jpg.jpg
d1-8d-d0-ba-d1-80-d0-b0-d0-bd-d0-b0-2022-06-28-144036.jpg
d1-8d-d0-ba-d1-80-d0-b0-d0-bd-d0-b0-2022-06-28-144222.jpg

78 REPLIES 78

Falcon_ASUS
Moderator
Moderator
3dmikee
  1. System: Win11
  2. Battery or AC:
  3. Model: vivobok 15 m513 ryzen
  4. Frequency of occurrence: every time
  5. Reset OS: no
  6. Screenshot or video: https://www.youtube.com/watch?v=2z8c-84ZCvA (this guy showed on video same issue)

========================

Detailed description:All videos show crazy colors, some more or less. Rebooting helps temporarily until you use HDR again.

Steps to reproduce:

1. enable HDR

2. disable HDR. If not visible, turn on full screen mode or scroll up-down the page

Current driver versions:

1. AMD Radeon Graphics - 30.0.13044.3001

2. Vivobook UEFI - 10.1.2.312

Also AMD Graphic Control Panel Apllication wont start up.

jpg.jpg

d1-8d-d0-ba-d1-80-d0-b0-d0-bd-d0-b0-2022-06-28-144036.jpg

d1-8d-d0-ba-d1-80-d0-b0-d0-bd-d0-b0-2022-06-28-144222.jpg


HDR issue
@3dmikee
Could you please tell me the BIOS and system version you are currently using?
[Notebook] How to check the model name and BIOS version | Official Support | ASUS GlobalWhich version of Windows operating system am I running?Sorry for any inconvenience it may be caused. 

3dmikee
Rising Star I
bios - X513UA.312
os - windows 11 22000.778

Falcon_ASUS
Moderator
Moderator
3dmikee

bios - X513UA.312

os - windows 11 22000.778


View post
@3dmikee
I will forward the information to the relevant department. We will keep you updated and your consideration will be very much appreciated.

Falcon_ASUS
Moderator
Moderator
3dmikee

bios - X513UA.312

os - windows 11 22000.778


View post
@3dmikee
Our tech team indicates that the phenomenon cannot be reproduced. We recommend that you reboot your laptop after turning on HDR, and then open the browser to watch the video to confirm. Thank you.