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Grey lines and green flicker on webcam Grey - please help!

mhaber7
Star I
System: Win10
Battery or AC: both
Model: X412FJ
Frequency of occurrence: all the time
Reset OS:
Screenshot or video: yes
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Detailed description:Detailed description:My camera is green and grey flickering all the time!! even when not plaguued to AC. it happense with any app. i have upadted all the drivers. BIOS is updated to version 302 (attached). what is the solution??
14 REPLIES 14

mhaber7
Star I
Hello, an update:
i noticed that when i am using the camera in bright outdoor light, it works well (small green lines distractions)
Indor, or at night, the problem occure all the time. Is that leads to a conclusion that the camera is OK but this is driver / BIOS/ sw issue?

Blake_ASUS
Community Legend II
Hello mhaber7,
For your issue, it's more likely to be the environment interference and light issue.
Thank you.

mhaber7
Star I
is there any Asus/ webcam vendor application that i can improve the picture quality?

Blake_ASUS
Community Legend II
Hello mhaber7,
You may enter device manager, and find Camera> Update driver> Search Automatically online for new driver.
Thank you.

mhaber7
Star I
no update when i do that. Very furstrating! new strong laptop with so poor webcam quality.