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Forum Posts

Serial number incorrect - can't register!

System: Windows 11 Home, 22H2Model: S15 K3502Z========================Hi, I bought the above model on Friday and I'm trying to register the product to my account. However, everything I try just says that the serial number is not recognised or invalid...

Product Registration Failed: Product is already registered

System: ASUS laptopBattery or AC: BOTHModel: TUF Fx504Frequency of occurrence: Product Registration Failed: Product is already registeredReset OS: WINDOWS 11Screenshot or video: ========================Detailed description:I recently bought an unseal...

screenshot-2022-11-26-112720.jpg
2AST2E by Star I
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How do I connect two external monitors?

I have the X515 and have one external monitor connected by HDMI, which is working well, but I am unable to connect another monitor--I have tried it connected to a hub, but it does not work. Is this something that I am able to do with an accessory ca...

Horrible Floating Button

Vivobook 15 OLEd Battery or AC: ACModel: no ideaFrequency of occurrence: too oftenReset OS: Screenshot or video: ========================Detailed description:HOW do you stop the screenXpert floating menu, I can't seem to find a way to turn it off. ...

"CTRL", "F9" and "left arrow" key malfunction

System: Windows 11Model: Asus Vivobook Pro 14 OLED (M3401QC)Frequency of occurrence: constant========================Detailed description:I have been experiencing unusual phenomena regarding the keyboard of my Vivobook Pro 14. Namely, the "F9" and "l...