System: Windows 11
Battery or AC: Both (battery non removable)
Model: ASUS Laptop 15 M509DA
Frequency of occurrence:
Reset OS:
Screenshot or video:
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Detailed description：
I used my laptop earlier this morning and everything was working fine. It was plugged in AC and battery setting set to 60% charge only. After 2 hours it won't turn on anymore. I tried the following
https://www.asus.com/ph/support/FAQ/1014276/ but didn't work. I followed the Solution #1 Press the Power button and there is no response on the screen, and Power light is OFF.→ please refer to Solution #1.
