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I can not update my App on Asus Zenfone by Google Play store.

I am facing problems during update any app. There is any other way to update application on Android phones. There is any need to go for Asus Repair Center for this issues.
2 RESPOSTAS 2

Aryan202
Community Legend I
harbercandelario6kzj

I am facing problems during update any app. There is any other way to update application on Android phones. There is any need to go for Asus Repair Center for this issues.


I can not update my App on Asus Zenfone by Google Play store.
You can sideload the app from an trusted third party site like apk mirror or from somewhere else

Christine_ASUS
Community Legend II
Hi harbercandelario6kzj
Thank you for your asking. Kindly provide the information below so that we can better assist you.
1. Model Name: Settings>System>About phone
Refer to the link below to check the model name by model no. in the link
https://www.asus.com/support/FAQ/1014441/
2. Your current firmware version
Settings>System>About Phone>Software information
If you try to update to the latest version, does the issue still persist?
3. Do you have enough of internal storage? Please check your internal storage.
4. Does the issue appear right after any system/apps' download or update?