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ROG PHone Battery drain fast

ZT-ee060660
Star I
Please tell us some basic information before asking for help:
Model Name: ROG Phone
Firmware Version: Version WW-16.0420.2009.39 (latest)
Rooted or not: No
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app):
Recently i notice my battery is draining very fast, i have tried to factory reset and even change a new battery the lifetime still the same. The funny part is even if i off the phone the battery still drains. Is anyone facing the same issue? Shuold i downgrade to lower firmeware will install custom rom help?

Thanks

1 REPLY 1

Falcon_ASUS
Moderator
Moderator
ZT-ee060660

Please tell us some basic information before asking for help:

  1. Model Name: ROG Phone
  2. Firmware Version: Version WW-16.0420.2009.39 (latest)
  3. Rooted or not: No
  4. Frequency of Occurrence: Always
  5. APP Name & APP Version (If your issue relates to the app):

Recently i notice my battery is draining very fast, i have tried to factory reset and even change a new battery the lifetime still the same. The funny part is even if i off the phone the battery still drains. Is anyone facing the same issue? Shuold i downgrade to lower firmeware will install custom rom help?

Thanks


ROG PHone Battery drain fast
@ZT-ee060660
If the status remains the same after restoring the system, according to what you described, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/