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Rog phone 1 update

Sakis
Star II
We paid enough to get the Rog phone 1 and Asus does not respect us and does not continue to upgrade this device. shame.

12 REPLIES 12

AmitGarde
Community Legend II
Marco

https://zentalk.asus.com/en/discussion/comment/132122#Comment_132122

Bring out Android 10! Zenfone 5z has the same hardware and it got Android 10! I paid $1000 for this phone, it should have gotten the support it deserves!


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Zenfone 5z and ROG both have different hardware ROG is totally focused on gaming hardware which is pretty delicate and it requries lot of work & coding to support almost every external mods that can be connected with the device. ROG is on A9 because of its hardware limitations for its better stability and performances
What if A10 brings up more issues with such delicate gaming hardware...?? There are lots of aspects to be considered during software designs and dont forget ROG A9 almost has every possible feature that ZENUI 6 in 5z on A10 so there is not much difference

Marco
Star III
amitgarde3

https://zentalk.asus.com/en/discussion/comment/141087#Comment_141087

Zenfone 5z and ROG both have different hardware ROG is totally focused on gaming hardware which is pretty delicate and it requries lot of work & coding to support almost every external mods that can be connected with the device. ROG is on A9 because of its hardware limitations for its better stability and performances

What if A10 brings up more issues with such delicate gaming hardware...?? There are lots of aspects to be considered during software designs and dont forget ROG A9 almost has every possible feature that ZENUI 6 in 5z on A10 so there is not much difference


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So it's acceptable to release products full of phone-breaking bugs? What if? What if they actually spent the profits they made from the phone toward R&D? You buy the top of the line phone and you think it's acceptable to pump out garbage support?

Yeah. it's a lot of work. Or wait, I forgot, Windows has a user-installable driver model. The likes of Phone manufacturers and Google have decided, we're going to take away your ability to upgrade the phone because we've taken control from the device you bought to 'protect you' from yourself. Is that my problem? No. If the company wants our money, start supporting their products instead of whining about how hard it is to design products.
Is this a good experience? NO!

CyberPunk2302
Rising Star II
It surely shouldn't take years for an update. Don't ever talk in support of Asus on this phone. Lazy developers and the moderators of the community aren't passing the right message or the frustration of users.