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Maas 360 App gets crashed on ROG phone

ZT-07e212fb
Star II
Model: ZS600KL
RAM: 8G
Firmware/APP Version: 15.1630.1811.46_0
Frequency of Occurrence: App gets crashed on every launch
Rooted: No
APP Name: Maas360
Screenshot: https://us.v-cdn.net/6031231/uploads/ww_attachments/201902/12/025830nlusazyei8uttvaj.jpg

Hello All, I've installed maas360 app on Asus ROG phone and one after the work Profile set up is completed the app gets on crashing continuously. Is anyone facing the same issue with maas360? Please kindly help me in resolving this issue. Appreciate your help!
7 REPLIES 7

Y_ASUS
Zen Master I
adarshkminnakanti posted on 2019/2/14 13:05 Thanks for the suggestion. I've installed the new firmware and tried uninstalling and installing the ...
Hi adarshkminnakanti, To share videos, please upload to ASUS WebStorage (https://www.asuswebstorage.com/navigate/ )or any other cloud storage website, and share the link with us. Thank you for your help:)

ZT-07e212fb
Star II
Ok. Is there a way can someone from your qa or support team install the Maas 360 app and test the flow.

Y_ASUS
Zen Master I
adarshkminnakanti posted on 2019/2/15 00:33 Ok. Is there a way can someone from your qa or support team install the Maas 360 app and test the fl ...
Hi adarshkminnakanti, Sorry, we did do tests but we're afraid the problem could not be replicated at this moment. If there is a short video for us to verify, it could help us greatly. Thank you for your help 🙂