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Maas 360 App gets crashed on ROG phone

ZT-07e212fb
Star II
Model: ZS600KL
RAM: 8G
Firmware/APP Version: 15.1630.1811.46_0
Frequency of Occurrence: App gets crashed on every launch
Rooted: No
APP Name: Maas360
Screenshot: https://us.v-cdn.net/6031231/uploads/ww_attachments/201902/12/025830nlusazyei8uttvaj.jpg

Hello All, I've installed maas360 app on Asus ROG phone and one after the work Profile set up is completed the app gets on crashing continuously. Is anyone facing the same issue with maas360? Please kindly help me in resolving this issue. Appreciate your help!
7 REPLIES 7

Y_ASUS
Zen Master I
Hi adarshkminnakanti, There are a few apps that begin with MaaS360. Could you send us the Google Play Store link of this app so we could verify? Please also tell us the app version. Thank you 🙂

ZT-07e212fb
Star II
App Name is Maas360 MDM for Android and the version is 6.50

Y_ASUS
Zen Master I
Last edited by Jei_ASUS on 2019/2/14 11:12
adarshkminnakanti posted on 2019/2/12 20:17 App Name is Maas360 MDM for Android and the version is 6.50
Hi adarshkminnakanti, A new firmware version WW-15.1630.1812.68 has been released. We would advise to update to this version and check again. If the problem still appears, could you show me a short video of this problem for us to verify? Thank you 🙂

ZT-07e212fb
Star II
Thanks for the suggestion. I've installed the new firmware and tried uninstalling and installing the maas360 app and the issue still exist and sure I can provide you a video may I know how I can share you??