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Why red tint is still present after A10 update?

akhilj66
Rising Star II
I and many others have reported this issue.
I want to know whether it can be fixed by software patch or it's an issue with my unit, in that case I'll need to take my phone to service center.
Please respond, I need answers.
@Anders_ASUS
@CH_ASUS
@LP_ASUS
67 REPLIES 67

gonzaaa_92
Rising Star II
Because the problem isn't the OS, but the screen itself.

akhilj66
Rising Star II
gonzaaa.92

Because the problem isn't the OS, but the screen itself.


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Yes, that's what I want Asus to confirm.
I want to know whether it's a non fixable issue or I could get replacement at service center. That's my major concern. I have bought a premium device atleast that's what I thought, but the screen is taking away all that premiumness and I'm regretting that I bought this phone, so I would really want Asus to tell me what needs to be done next as I was not told anywhere in the spec sheet that I would have to face a red tint issue. Also I have seen OnePlus 7 Pro/T and S20/+/ultra - no noticeable tint even in low brightness.
I have paid a premium, I want answers.
I want this issue to be addressed by Asus.
@Anders_ASUS
@CH_ASUS
@LP_ASUS

OPC
Zen Master II
In my case after the A10 update it has been reduced. Gone completely at 60 Hz. On my phone it wasn't that prominent from the beginning.

akhilj66
Rising Star II
OPC

In my case after the A10 update it has been reduced. Gone completely at 60 Hz. On my phone it wasn't that prominent from the beginning.


View post
Good thing.
I guess then I'll need to get my device's screen replaced.
But I would really like Asus to confirm.