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Why does this kind of screen always appear whenever i launch my games, then the game genie won't wor

screenshot-20201113-221446435.jpg
Please tell us some basic information before asking for help:
Model Name: Asus ROG Phone 2
Firmware Version: android 9
Rooted or not: not
Frequency of Occurrence: everytime i launch any game
APP Name & APP Version (If your issue relates to the app): all games
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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16 REPLIES 16

screenshot-20201113-221446435.jpg
This kind of situation then i messed up with my armory app (default app for gamers by ROG)

ronald1985
Community Legend I
yosephchristian88

screenshot-20201113-221446435.jpg

This kind of situation then i messed up with my armory app (default app for gamers by ROG)


View post
Can you go to Settings - Apps and notifications - See all X apps - Armoury Crate
Perform "force stop", then do clear both "storage" and "cache". See if it happens then.

Aryan202
Community Legend I
yosephchristian88

screenshot-20201113-221446435.jpg

Please tell us some basic information before asking for help:

  1. Model Name: Asus ROG Phone 2
  2. Firmware Version: android 9
  3. Rooted or not: not
  4. Frequency of Occurrence: everytime i launch any game
  5. APP Name & APP Version (If your issue relates to the app): all games

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================


Why does this kind of screen always appear whenever i launch my games, then the game genie won't wor
screenshot-20201113-230029058-281-29.jpg
I found a similar comment on playstore in game genie listing
Apparently game genie pushed a update through playstore right? Is that the reason 🤔
1.Try to clear app data and cache of game genie
2. Disable and re enable game genie that way the version of game genie will be reverted to the older one

ronald1985
Community Legend I
Averan

https://zentalk.asus.com/en/discussion/40102/why-does-this-kind-of-screen-always-appear-whenever-i-l...

screenshot-20201113-230029058-281-29.jpg

I found a similar comment on playstore in game genie listing

Apparently game genie pushed a update through playstore right? Is that the reason 🤔

1.Try to clear app data and cache of game genie

2. Disable and re enable game genie that way the version of game genie will be reverted to the older one


View post
Yeah, I had Game Genie pushed through Play Store (which fixed the streaming issue). But I haven't come across this error though which is why I thought it was Armoury Crate.