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UNABLE TO UPDATE AS NO UPDATE FILE SHOWING IN FOTA

itsjacu
Star I
Please tell us some basic information before asking for help:
Model Name: Rog phone 2
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Unable to update to latest version. Yesterday once the new update file was shown in Fota , but when downloaded it had shown 'reverted to original '. Now no update file is showing in Fota. Cleared cache everything .
3 REPLIES 3

ENG430
Star III
itsjacu

Please tell us some basic information before asking for help:

  1. Model Name: Rog phone 2
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

Unable to update to latest version. Yesterday once the new update file was shown in Fota , but when downloaded it had shown 'reverted to original '. Now no update file is showing in Fota. Cleared cache everything .


UNABLE TO UPDATE AS NO UPDATE FILE SHOWING IN FOTA
Same issue here!!
screenshot-20200924-092631717.jpg

ARP_ASUS
Community Legend II
Hey you can wait for few days or update manually.
The file will appear soon:
https://www.asus.com/in/Phone/ROG-Phone-II/HelpDesk_Download/

ronald1985
Community Legend I
itsjacu

Please tell us some basic information before asking for help:

  1. Model Name: Rog phone 2
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

Unable to update to latest version. Yesterday once the new update file was shown in Fota , but when downloaded it had shown 'reverted to original '. Now no update file is showing in Fota. Cleared cache everything .


UNABLE TO UPDATE AS NO UPDATE FILE SHOWING IN FOTA
ENG430

https://zentalk.asus.com/en/discussion/36297/unable-to-update-as-no-update-file-showing-in-fota

Same issue here!!

screenshot-20200924-092631717.jpg


View post
It is actually good that you guys didn't get the update as there is currently an issue with it. The next update is due to appear next week. Apparently the last update was taken down due to the recent issues with high CPU usage and temperature.