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Touchscreen Response issues.

rokkystrife
Star II
So I just bought this phone at the beginning of this month and I am noticing a severely frustrating flaw:
There are times when the touchscreen just will NOT respond, I will have to click an icon 6 or 7 times for it to register.
The example I can give is, as shown in the videos below I am using my new phone and old S8+ to coplay a game, and I can tap the ROG and nothing will happen, I tap the S8+ same place same pressure and it works flawlessly every time. I have the ROGs sensitivity maximized for the game.
Is this phone defective? Do I need to exchange it?


1 ACCEPTED SOLUTION

rokkystrife
Star II
Returned the Tencent version and bought the regular version, and the issue does not exist.

View solution in original post

3 REPLIES 3

kchinnavigneshr
Rising Star II
Is this happening only in a particular game? In a particular location?

Anders_ASUS
Hall of Fame III
Can you please show this issue with any display test app that has a touch test. Most of them do. It might show us something that we can't see in your game

rokkystrife
Star II
Returned the Tencent version and bought the regular version, and the issue does not exist.