thread in my phone

[yugverma121]

i was charging my phone and then it is not unlocking its screen by pushing the unlock/power button before this i was facing the issue of blank screen kind of issue by the time of playing any game and by the time of charging

[ARP_ASUS]

Hi what's you current firmware version?
Go to setting => About => Software information.
Also, have you checked under safe mode?
Hold power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
If possible share a video of the same.