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Software update failed

msajid40
Star I
Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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3 REPLIES 3

msajid40
Star I
Rog phone 2
Serial Number:
screenshot-20220422-020745556.jpg
screenshot-20220424-090524100.jpg

Above is the details of software,
It's been 2 years and I haven't received OTA update, and I tried to update it manually multiple times however it's showing update failed.

Please help

ARP_ASUS
Community Legend II
Hi msajid40,
Can you please share from which firmware to which firmware are you trying to update. What error are you getting and how are you installing the file manually to help you with the correct steps.

ASUS_Bot
Rising Star I
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