sauravshanbhogueThey offered me a replacement via mail which took forever to arrive. So I mailed them citing my need for the phone and they offered a refund instead. You'll have to submit the device at your service center first. I received a refund within 7 days.
Thanks for the update. Did you visit the service centre? Also no option for replacement or did you specifically ask for refund? Did you get the refund?