D34DL1F3If you smell something burning, it is probably best to go to Service Centre.
Please tell us some basic information before asking for help:
- Model Name: Asus ROG phone 2
- Firmware Version: QKQ1.190825.002.WW_Phone-17.0240.2012.65
- Rooted or not: Not rooted.
- Frequency of Occurrence: Very often
- APP Name & APP Version (If your issue relates to the app): NIL
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
Everytime I plug in my charger from the bottom port, the phone starts beeping and sends a notification which states that the temperature at the USB connector is too high. I even got a slight burn from it on my thumb when I removed the cable from the phone and touched the plugging piece. It even smelled like something burnt when I removed the charger and it definitely came from the bottom port itself. Now my phone doesn't charge anymore from the bottom port when I tried again
ROG phone 2 bottom charging port overheating.
ronald1985I have no asus service center in my country (Mauritius) so I don't really know how to deal with this issue rn.
If you smell something burning, it is probably best to go to Service Centre.
You can still continue to charge using the side port (using the left adapter).
D34DL1F3If it's not "burning" or hot to the touch, just restart your phone.
I have no asus service center in my country (Mauritius) so I don't really know how to deal with this issue rn.