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Rog 2 getting hanged /restarting after plugging for charge

Please tell us some basic information before asking for help:
Model Name:ROG 2
Firmware Version:
Rooted or not:No
Frequency of Occurrence:since yesterday night
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Can anyone please help me with this issue,
Whenever I am plugging my phone to charge (adapter or powerbank) the phone hangs instantly and would have to restart it to start working ...for charging I have to switch off my phone everytime ... It was working fine suddenly yesterday night this issue occured..

6 REPLIES 6

bhargavkumar_la
Star III
anmol.bali19971

Please tell us some basic information before asking for help:

  1. Model Name:ROG 2
  2. Firmware Version:
  3. Rooted or not:No
  4. Frequency of Occurrence:since yesterday night
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

Can anyone please help me with this issue,

Whenever I am plugging my phone to charge (adapter or powerbank) the phone hangs instantly and would have to restart it to start working ...for charging I have to switch off my phone everytime ... It was working fine suddenly yesterday night this issue occured..


Rog 2 getting hanged /restarting after plugging for charge
Did you make any changes to the phone? Like any update ? App update? Did u modify any settings in developer options?

Swaraj
Rising Star II
anmol.bali19971

Please tell us some basic information before asking for help:

  1. Model Name:ROG 2
  2. Firmware Version:
  3. Rooted or not:No
  4. Frequency of Occurrence:since yesterday night
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

Can anyone please help me with this issue,

Whenever I am plugging my phone to charge (adapter or powerbank) the phone hangs instantly and would have to restart it to start working ...for charging I have to switch off my phone everytime ... It was working fine suddenly yesterday night this issue occured..


Rog 2 getting hanged /restarting after plugging for charge
it used to happen on a10 but a11 no issues.
which firmware are you on?

... No changes in Android 11 .. only apps updated that used to happen from playstore

As of now it's working once I connected my charger it fails ..I bought a new adapter as the original one was not working yesterday... And 1 time charged with that adapter it worked fine in afternoon this issue is coming around 10 pm night
Edit - tried factory reset still the same issue