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Rog 2 freezes and reboot while gaming

vijayajt
Star II
Frequency of Occurrence: very often
Hi, I have Rog 2 which freezes and shut down every time I am playing game or sometimes using other apps too. I guess the problems started after the last update. Earlier it used to get restarted by itself, nowadays It just crashes and I have to manually restart the phone.
It's too frustrating that I can't play games on a gaming phone.
25 REPLIES 25

ButterChicken
Rising Star I
Lol 😂
Do Format ur phone
probably ur problem will be solved
I'm using same device and specially for PUBG
I face Restart problem once a week


nasrmhan
Star I
atulsharma8960@gmail.com

Lol 😂

Do Format ur phone

probably ur problem will be solved

I'm using same device and specially for PUBG

I face Restart problem once a week


View post
I also have the same issue and did a factory reset my phone, but still, the issue is there! hope someone can help us with this

CLClasen
Star I
I Had the Same Problem. Shutdowns and Restarts getting more and more randomly until the phone finally shutted down without possibilty to Start again. Sent it to overhaul after contacting support, gota new Mainboard , was guarantee. Now IT works fine again. (Germany)

nasrmhan
Star I
CLClasen

I Had the Same Problem. Shutdowns and Restarts getting more and more randomly until the phone finally shutted down without possibilty to Start again. Sent it to overhaul after contacting support, gota new Mainboard , was guarantee. Now IT works fine again. (Germany)


View post
did the restart happen while gaming or random at any time?
in my case only while playing pubgm