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phone shutting down after the fix

Gaurav_ROGII
Rising Star I
Please tell us some basic information before asking for help:
Model Name: Asus rog 2
Firmware Version:
Rooted or not: no
Frequency of Occurrence: Everytime
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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After the fix released, then also my device is heating like Hell, whyyyy? I can't play games, the main thing I purchased this mobile for. They say in the fix that battery consumption and heating is fixed but it isn't and all the service centre here in Mumbai is closed. please response mods. pleaseee
screenshot-20200930-122423878.jpg



8 REPLIES 8

ARP_ASUS
Community Legend II
Hi Gaurav ROGII,
Please check your PM and share details. 

Gaurav_ROGII
Rising Star I
ronald1985

https://zentalk.asus.com/en/discussion/comment/120468#Comment_120468

If it's not working on A9, then unfortunately it has to be the service centre. When it opens, you need to let them know that A9 doesn't work.

I haven't seen much about the screen recorder delay issue apart from a handful. I can't comment on that because I don't get the issue myself.


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when I start screen recording then the quality of game becomes kind of laggy and the audio quality also becomes low, I also checked the audiowizard and everything was normal there.

Gaurav_ROGII
Rising Star I
ronald1985

https://zentalk.asus.com/en/discussion/comment/120468#Comment_120468

If it's not working on A9, then unfortunately it has to be the service centre. When it opens, you need to let them know that A9 doesn't work.

I haven't seen much about the screen recorder delay issue apart from a handful. I can't comment on that because I don't get the issue myself.


View post
and bro one last thing If every phone even midrange phones supports a10 then why does this flagship gaming phone can't get a stable a10 update?🥺

ronald1985
Community Legend I
Gaurav ROGII

https://zentalk.asus.com/en/discussion/comment/120501#Comment_120501

and bro one last thing If every phone even midrange phones supports a10 then why does this flagship gaming phone can't get a stable a10 update?🥺


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It is stable for me and I am on .49. Not saying this is bug free, no phones will ever be bug free. I havent faced shutdown/restarts yet.
Visiting service centre will see if your restart/shutdown problems is caused by hardware. Like I have said on my first response, XDA forum there is a post that someone has successfully fixed the shutdown/restart issue, which is why the suggestion was made.
@ARP_ASUS sent you a PM incase you have missed the message.