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Phone getting switched off if used while charging after android 10 update.

VineetThakur
Star I
After android 10 update i am facing a lot of issues. Most annoying is phone getting switched off if used while charging.
How to fix this issue? I don't think it's a hardware issue because it started happening only after i updated to android 10. Is there any update coming anytime soon??
2 REPLIES 2

mukuldev_verma2
Star II
Throw Asus products out of the house. Being rog 2 user in every month facing new problems.

ARP_ASUS
Community Legend II
Hi,
Phone getting switch off is a known thing and for quick resolution I would advice you,
Kindly visit the nearest service center:
https://www.asus.com/in/support/service-center/india