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Now time has come, #nomorerog

jogeshvilluri
Rising Star I
No more rog phones suggested , no wifi calling feature for most networks, no security updates, no software updates, no self service centers, nothing but a fake gaming experience , take a bow asus for you software team, just showing some specs with two triggers and faking all other things, we could compare it with cheaper companies who are doing much better than asus, but i wont , i thought its reputation of laptops did carried through these gaming phones but they are using the gaming laptops reputation to get their days passed , but surely it will be the end of the era of rog phones if they continue treating the customers the same manner, no matter what brand you may be , you need the trust of customers,, orelse just go shut down your factory,
No official cases available for rog2 yet, after these many years , joke? Thats it no more rog #nomorerog will be trending in future
@CH_ASUS



65 REPLIES 65

PhysiTech
Rising Star I
AmitGarde

https://zentalk.asus.com/en/discussion/comment/166723#Comment_166723

Its better try to avoid useless comments. That will help thread to be on track. Rather than getting closed.

We all are here to discuss i would just say try doing your good work. I know there are very few users who try to help in whatever manner they can and you are one of them. there will be some users who themselves cannot contribute and only keep mocking people for fun. If they feel happiness in that thing than we should appreciate there blahh blah.... Let them speak to themselves. We cannot change people minds😜 keep your good work no matter what people say or in however manner you do. It is appreciated atleast you are trying something to help users.

Have a great day everyone.


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Oh so you seems to write very useful comments 😘 dear. Talking about doing good work you are not saving people live here the only thing you are saving here is a stupid company's dirty ass and its useless product (ROGPhone) 🖕 "SIR" 😆

ronald1985
Community Legend I
Danishblunt

https://zentalk.asus.com/en/discussion/comment/166674#Comment_166674

When he says mods don't have control he means they cannot magicially repair your device. They are moderators of the forum, they are not developers nor repair technicians, meaning they cant write any software updates or similair, all they can do is relay your message to the right people.

You're definitely crying.

He did give you "the solution" multiple times infact, the problem here is your lack of processing his content, I strongly recommend that you start reading his actual posts, I know your attention span is likely very short but try not to give up after 2 words.

People who threat others over the internet are usually very timid in real life, not only that but doing that also is a very good indicator for low intelligence, hence I would recommend you to refrain from doing that unless you want people to absolutely not take you serious at all, then by all means continue.

@ronald1985 Have to dissagree, if you play it right, u'll get prioitized threatment. People want to get rid of an annoying customer than one that waits patentently. Since repair centers and such are obliged to repair the device, they have to deal with an annoying customers, so they will speed up the process usually. However don't do this if the service in question isnt obliged to do so, otherwise they can deny service, but in this case, being a hothead and showing real distate for the state the phone is in, can be quite helpful.


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Yeah makes sense, and probably get charged for it.

Danishblunt
Hall of Fame I
ronald1985

https://zentalk.asus.com/en/discussion/comment/166736#Comment_166736

Yeah makes sense, and probably get charged for it.


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Not really, the defect is a clear manufacturer problem, if you charge for that you risk a lawsuit. Unless the user is completely unaware.

ronald1985
Community Legend I
Danishblunt

https://zentalk.asus.com/en/discussion/comment/166772#Comment_166772

Not really, the defect is a clear manufacturer problem, if you charge for that you risk a lawsuit. Unless the user is completely unaware.


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There are some people getting it replaced for free even out of warranty, so maybe there is other reasons.
If there was warranty, people hesitate to go to service centre, can't blame anyone.
But, it still doesn't explain why it happens after 1 year. The defect should of happened at the beginning of getting the device.

Danishblunt
Hall of Fame I
ronald1985

https://zentalk.asus.com/en/discussion/comment/166776#Comment_166776

There are some people getting it replaced for free even out of warranty, so maybe there is other reasons.

If there was warranty, people hesitate to go to service centre, can't blame anyone.

But, it still doesn't explain why it happens after 1 year. The defect should of happened at the beginning of getting the device.


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No, because its a degradation process. Much like when you use a power supply in a PC, if you use 60% capacity for 5 years nothing will happen, if you use 100% after 6 months it will die.
As for warranty, if there is a manufacturers defect, then even after official warranty you should replace it for free, there are certain laws that state this, this is also why you see extended warranty programs on apple products, it's not because apple wants to, its because they have to otherwise they will face lawsuits and will have to pay a huge fine.
Same goes for Asus, better pay a a couple of bucks for some IC replacements rather than pay millions for a fine.